Privacy Policy

At Simpleshift (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. We collect business-related data such as your name, email address, phone number, and relevant call data (like timestamps, summaries, and recordings). We may also gather usage information about how you interact with our platform. We do not collect or store your customers’ personal data unless it is essential for delivery.

 

We use this information to provide and improve our services, personalize your AI assistant, monitor performance, and communicate important updates. Your information will never be sold. We may share data only with trusted third-party service providers (such as hosting or infrastructure partners), our internal team for support purposes, or legal authorities when required by law.

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All data is stored securely using encryption and modern security protocols on reliable cloud platforms. We continuously monitor and audit our systems to maintain high standards of security.

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You have the right to access, update, or delete your data at any time. Simply contact us at mail@simpleshift.ai to make a request. We may occasionally update this policy, and you’ll be notified of any significant changes.

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If you have any questions about this policy or how your data is handled, feel free to reach out.