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Terms & Conditions

A legal disclaimer

Simpleshift is an AI-powered voice assistant designed to handle incoming calls, answer questions, and route conversations based on custom training. While we strive for high accuracy, not a substitute for professional judgment or human oversight. Businesses are responsible for monitoring performance and ensuring compliance with local regulations. We do not guarantee 100% accuracy in responses or call handling.

Terms & Conditions - the basics

  1. Service Scope:
    Provides AI voice agents custom-trained to answer calls, book appointments (where applicable), and route inquiries.

  2. Account Responsibility:
    You are responsible for keeping your account and business information accurate and secure.

  3. Billing & Payments:
    Plans are billed monthly. You may cancel anytime, but no refunds are issued for partial months.

  4. Data & Privacy:
    We may process call data to improve performance. All data is handled securely in compliance with standard industry practices.

  5. Limitation of Liability:
    We are not liable for missed calls, incorrect answers, or any loss arising from use of the AI agent.

  6. Modifications:
    We reserve the right to modify these terms at any time. Continued use of product implies agreement to the updated terms.

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